Better outcomes require careful planning

If your staff don’t have clarity about what’s expected, they will imagine what you’re looking for. That may not turn out well

Better outcomes require careful planningA professional came from the big city to a small town to build a cabin so he could escape the hustle and bustle of life, and set down roots where he could revive his spirits. His plan was to build a tiny house from the ground up. He asked around for help building his dream…

Want business success? Follow the path of others

If we fail to implement best practices, the results are going to be predictably unhappy

Want business success? Follow the path of othersThere’s a certain adrenaline rush you get when you go over the handlebars of your bike and are flying through the air, as I did recently. That thrill (and pain) is hard to replicate except maybe by riding bulls or broncos at a rodeo. The result, however, is certainty predictable: you’re going to hit the…

Six crucial behaviours of collaborative leadership

The new leadership is a blend of personal and interpersonal skills that form the basis of your ability to impact, influence and inspire others

Six crucial behaviours of collaborative leadershipMost executives agree that collaboration is more important than ever in today's turbulent business environment. A company's very survival may depend on how well it can combine the potential of its people and the quality of the information they possess with their ability – and willingness – to share that knowledge throughout the organization. Deloitte’s Future of Work research…

Three crucial skills for leading without authority

The goal of leadership without authority is to get others to willingly co-operate and engage, rather than following directives because you’re the boss

Three crucial skills for leading without authorityWith flatter management structures, increased outsourcing, and the moves toward collaborative cultures and cross-functional teams, the criterion for the job of leader is changing. More and more people are assigned to leadership roles in which they have no positional authority. The goal of leadership without authority is to get others to willingly co-operate and engage,…

Creativity in business must be tested

Using practical measures to test the validity of our creative output is even more essential than the creativity itself

Creativity in business must be testedWhen I was a boy, our family of eight lived in a small house. In the corner of the basement was an art room for my father. In the evenings and sometimes on weekends through long winters, he would go down and work on his oil paintings. I remember watching him as he mixed his…

Should ex-leaders indulge in political mudslinging?

Former U.S. president Barack Obama has decided to start criticizing Donald Trump. But he’s just trying to protect his legacy

Should ex-leaders indulge in political mudslinging?Should former politicians speak out against current officeholders? This question has nothing to do with a former politician’s democratic right to support or oppose someone or something. Rather, it’s part of a larger debate related to the ex-officeholder’s decision to jump back into the political process, and whether he or she should just resist temptation…

Use body language to project leadership on Zoom

Your audience is assessing your tone of voice, facial expressions, hand gestures and posture for clues about your credibility

Use body language to project leadership on ZoomAs more interactions move from in-person environments to online events, your ability to project virtual leadership presence is quickly becoming the key to your continued success. Whether you’re interviewing for a new job, presenting to the executive team or facilitating a team meeting, you’re most influential when you express your core values and show up…

Ottawa’s response to pandemic rooted in politics

Decisions made at the national level have not been driven by science, but by politics and a deference to WHO and China

Ottawa’s response to pandemic rooted in politicsThere are those who believe we shouldn’t criticize our political (and other) leaders during a crisis. The Canadian way is to get through it first, then hold inquiries and, many years and millions of dollars later, we will know who failed in their leadership tasks and who should be held accountable. Maybe. Alternatively, since the…

Is it time to start a ruckus and resist the fear?

How have we been so easily persuaded to abandon our livelihoods and embrace isolation with barely a question?

Is it time to start a ruckus and resist the fear?No one enjoys a holding pattern. Not when planes circle and wait to land and not today, while we wait for a virus to pass. Yet this is exactly the place most of us have found ourselves over the past six weeks. We’re restlessly awaiting the moment when health and political authorities loosen restrictions and…

Take this time to focus on your business building blocks

Don't just wait for the COVID-19 crisis to end. Take a look at your planning, profitability, team, systems and business value while you have time

Take this time to focus on your business building blocksWhen I was about four years old and playing cars on the floor with my brother Rob, my other brother Paul started making a funny noise. Looking over, I noticed that Paul’s face was a funny bluish colour, his mouth was open and inside I saw he had a wooden building block with the letter…
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