Carol Kinsey Goman - Norwich Voice

Listening with your eyes

Posted by Carol Kinsey Goman | Sep 10, 2020

When your business colleague stops looking at you, she is “saying” with her eyes that she has, in effect, stopped listening

Posted by Carol Kinsey Goman | Sep 9, 2020

If a speaker’s gestures are not in full agreement with the spoken words, the audience perceives duplicity

Posted by Carol Kinsey Goman | Sep 7, 2020

Small nonverbal changes can make a big difference in how people perceive and relate to you

Posted by Carol Kinsey Goman | Sep 6, 2020

Six steps to achieving a positive customer sales experience from beginning to end

Posted by Carol Kinsey Goman | Aug 20, 2020

The high achievers of today are not so much a product of superior expertise as they are a product of superior networks