Five ways to keep your sales campaign from falling short

Don't stumble on the road to success

Five ways to keep your sales campaign from falling shortMike and James had a big plan to sell more of their widgets. The widgets they built were wonderful. They had numerous testimonials that these widgets changed people's lives. Mike wanted to grow this aspect of their business and James agreed. They came up with a plan, built the brochures and sales materials, started down…

Why I served roadkilll to my investors

When we slow down, look for options and are creative in our thinking, we save money, time and energy

Why I served roadkilll to my investorsIt was my lucky day when Emile told me he had some roadkill in his freezer that he would trade for a couple cases of beer. Not so lucky for the cow that had been hit by the semi on the highway, I guess. Emile told me he had lots of steaks in the boxes…

Why vaccine passports are bad news for small business

The cost of monitoring for passports is something that small businesses neither want nor can afford

Why vaccine passports are bad news for small businessRequiring vaccine passports is bad news for small businesses that have already faced the brunt of COVID-19 restrictions and lockdowns. This new requirement that people wishing to be served at establishments like gyms, restaurants, bars, airlines, tourist attractions and concerts must give proof of vaccination is a troubling development for businesses are already struggling. The…

Five things retailers must do to survive

Those who can adapt will thrive

Five things retailers must do to surviveI recently facilitated a meeting of a group of more than 100 retailers. Seventy per cent of them were either fearful or concerned about the future of their stores. And so they should be. Retailing is changing – you would have to be blind not to see that. When I started in retailing in the…

How burned out are you and what can be done about it?

Finding a leader who’s not burnt out by COVID-related uncertainty is like finding a unicorn

How burned out are you and what can be done about it?If you’re in a leadership position and feeling burned out, you’re not alone. It seems weekly leaders tell me they’re fatigued, exhausted or burned out. I’m not surprised. In fact, as we prepare for the seemingly endless next waves of COVID-19, finding a leader who’s not tired of the uncertainty is like finding a unicorn…

Are you standing on the edge of the cliff with your business?

It’s time to take the plunge

Are you standing on the edge of the cliff with your business?Christopher O’Byrne stood on the edge of the cliff, looked down, considered jumping and then stepped back. He repeated the process over and over. He would walk away and then back. His mind told him to jump, but his body just wouldn’t do it. Christopher knew he couldn’t take the internal dialogue or the taunts…

Taking family dysfunction out of the family business

The invigorating power, money and control involved in running a business can cause evil decisions

Taking family dysfunction out of the family businessIn early 2000, I had to fire my wife from our startup business. The business was struggling and my wife was involved in running one of the departments part-time, between looking after our kids and working as a counsellor. Sales in the department and the store as a whole weren’t going as expected and we…

Five things you should know about selling your business

Selling a business is no easy walk in the park – there’s considerable hard work to prepare your business for new ownership

Five things you should know about selling your businessAfter a couple of years of pandemic stress, business owners are pondering their next steps. You might be an owner who has decided perhaps you’ve benefited from the crisis, had some great years and are ready to move on. Maybe you’ve realized you don’t want to deal with the stress of lockdowns and crisis management…

5 Leadership Lessons from the Tokyo Olympics

The lessons you can learn from competition are significant

5 Leadership Lessons from the Tokyo OlympicsMy Olympic fascination started in 1976 when the summer games took place in Montreal. As a 12-year-old, I was glued to our black and white 12-inch TV for the duration of the Olympics between chores on our family’s hobby farm. I imagined myself on the track pole vaulting 20 feet in the air, swimming on…
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